Your business.
Our dispatch team.
24/7 transportation operations support that works as an extension of your team.
From dispatch and call answering to booking management, driver coordination and back-office support, Relay Point helps transportation businesses maintain reliable operational coverage without building every function internally.
Built around the operational realities of modern transportation businesses
When operations become the bottleneck, growth gets harder.
An extension of your operations team.
Relay Point provides remote operational support around your existing business, systems, people and workflows. You keep control of your business. We help manage the operational workload.
Operational support, built around your business.
Nine areas of coverage. Deploy one, or run your entire back-of-house operation through Relay Point.
Operational experience across passenger transportation.
Every sector books, dispatches and communicates differently. Our workflows adapt to how your operation actually runs.
The technology behind modern transportation operations.
Relay Point works around your existing technology environment. Specific system access and compatibility are assessed during onboarding.
Examples of software commonly used within the transportation industry — including platforms such as Autocab, iCabbi and Cordic — are referenced for illustrative purposes only. Relay Point does not claim official integration or partnership with any named platform.
Illustrative workflow — actual technology environments vary by operator.
A live view into day-to-day operations.
A representative look at the kind of operational visibility Relay Point workflows are structured around. Figures shown are illustrative, not actual client or company data.
Operational visibility without operational noise.
Structured processes behind every shift — so operational coverage stays consistent, documented and accountable.
From first conversation to scaled operational coverage.
Built for operators who can't afford to drop a call.
A UK-based remote operations partner for transportation businesses.
Relay Point Ltd is a UK-based transportation operations and outsourcing partner. We work remotely alongside taxi, private hire, chauffeur, NEMT, shuttle, logistics and corporate transportation operators across the USA, UK and international markets.
Our role is operational, not commercial: we handle the dispatch, call answering, booking administration, driver coordination and back-office workload that transportation operations depend on — so that our clients' teams can focus on running and growing their business.
Relay Point works within each client's existing technology, brand and standard operating procedures, functioning as a remote extension of their operations team rather than a replacement for it.
Questions operators ask us first.
Let's strengthen your operations.
Tell us about your operation and we'll get back to you to arrange a consultation with our operations team.
Bristol, BS16 3UA, United Kingdom